Support
Need help with something we built? Email us. A person answers.
support@dataday.studio reaches a person, and you'll hear back the same business day, often sooner.
What we help with
- Trouble signing in, or an account question. Forgot how you signed up, need an email changed, or a login that isn't working the way it should.
- Something's broken. It stopped doing what it was built to do. That's a bug, it's never billed, and we want to hear about it.
- A question about your data. What we hold, how to get a copy of it, or how to have it deleted.
- Anything else. About an application we built and run, whether the company behind it is us or a client we built it for.
Reporting a bug
Tell us what the app should have done, and where it went wrong.
Which application you were using, what you expected to happen, what happened instead, and a screenshot if you've got one. That's normally enough for us to find it without a round of back-and-forth.
Your data and your account
Ask for a copy, or ask us to delete it, any time.
Email privacy@dataday.studio or support@dataday.studio and tell us which one you want. We'll confirm with you before anything irreversible happens, then handle it within a few business days. Full detail is in the privacy policy.
Looking to hire us instead?
This page is for people already using something we built. If you want something built, start there.